6. Support

After you submit your channel, you need to support the users who use it.

There are different ways to do this, such as answering user inquiries promptly and publishing detailed help documentation, or providing instructive in-channel context and support so that users can quickly get the help they need when they use your channel.

You must have an email address that users can use to contact you if they need help with setting up or using your channel. Providing great customer support is an important part of Stibo Systems' PDX business, and you're expected to provide prompt support to the users who use your channel as well.

Your support contact information and content should be easy to find, and it should include clear instructions that are specific to how your channel integrates with PDX.

Your Developer Console Profile must have up to date emergency developer contact information in the case that you need to be contacted regarding your channel.